We are Happy to help in the Celebrations that are going on in your lives and carrying Balloons is a Huge part of that. We would also like to insure that customers are treated fairly and Balloon options, pickup and delivery times are available. To insure this is done in a timely manner our policy on Balloon Delivery and Pickup is that once the Customer has placed the order, the hour before pickup time or delivery, the customer is held responsible for changing times, additions to the order and subtractions to the order.
After the Pickup time the store has the right to mark your order as completed and the customer is liable for charges for the Balloons and Helium. With Helium being in shortage and Balloons not being reused, it is important that your Balloon Orders are handled with us and you in a appropriate manner.