Hes big fluffy and you can look like Duke from the 2016 The Secret Life of Pets for any Halloween or birthday party This costume includes a character jumpsuit made of soft fabric and has an attached tail and a gold vinyl metallic dog tag This also includes a soft character headpiece which features long pile fur and 3dimensional sculpted face
International Customers Click here for Shipping Information
FREE Shipping valid only for Economy Ground Shipping (Usually took two to three days more than regular ground shipping) and Limited to domestic U.S. orders only.
Party Depot ships items by weight. You will be given all available shipping methods and costs prior to checkout. Your costs for shipping are based on the weight of your products, and your zip code. Orders placed before 3 PM EST Monday through Friday are shipped the same day,providing credit card information is correct, your order is not oversize air, and it is not a holiday.
Orders that are placed Saturday, Sunday, on holidays, or after 3 PM EST will ship out the next business day. Please remember that weekends and holidays are not counted as transit days. If you order on a weekend or a holiday, or on a business day after 3 PM EST , your shipping time would be Next Business Day + Shipping Time = Total Delivery Time. For example, if you select UPS 2nd Day Air on a weekend or a holiday, or on a business day after 3 PM EST, your shipment will arrive in 3 business days. This means your total delivery time will be 1 business day (it ships out one business day after you place your order) + 2 business days (shipping time). So you can expect to receive this item at your doorstep in 3 business days. If you ship an item UPS Next Day Air Saver, it will arrive the next day only if you place your order before 3 PM EST on a business day, and only if the next day is also a business day. UPS does not deliver on weekends or holidays.
Shipping costs will be given to you before you finalize your order. If you wish, you can go back and change shipping methods to see the difference in price before submitting your order. If an item is oversized, your order may be subject to additional shipping charges, based on the dimensional weight of the package. If this is the case, you will be notified and a response will be required before we can ship your order. If your order is not deliverable to the address provided or if it is refused, you will be responsible for any shipping costs charged by the carrier to send it back to us. The original shipping charges are also not refundable. If you have any questions at all, please do not hesitate to contact us at firstname.lastname@example.org or call us toll free at 1-877-763-0813.
* Please allow up to 4 days (depending upon availability) for orders to be processed. If any merchandise is not available you will be notified immediately.
* Due to excessive weight and size, certain items contain additional freight charges. These items will be clearly noted within the web site
Party Depot allows returns up to 30 days from the original purchase date. SHIPPING COSTS ARE NOT REFUNDED, ONLY MERCHANDISE COSTS. Orders that received free shipping are may be subject to a 'shipping charge' deduction from their refund which will equal the cost of our original shipping. All returns will be credited to the original form of payment. Returned items must still be in the new condition, and remain in their original packaging. Any signs of use or damage to the item will not be accepted.
Non-Returnable Items include:
- Halloween Accessories (Weapons, Makeup, Wigs, Masks, Cosmetics, Undergarments)
- Helium Tanks
- Oversized Items
- Bulk Products
- Special Orders
- Balloon Weights
**Costumes may not be returned after Oct. 24th, nor can they show any signs of use or damage when returned.**
When returning an order, you must first submit the return form ( Click to submit return form)
to initate the return process. After getting confirmation from us, send the package back and the shipping receipt inside. We will examine the products returned and will verify whether they are eligible for return. If everything checks out then the original payment method used will be credited. If not, then the items will be sent back.
Costume styles can change without notice due to a change in the manufacturer's production. These changes, no matter how slight, are beyond our control. We apologize for any inconvenience. We'll post any changes made to costumes in the web site descriptions and images as soon as we find out about them. Thank you for being patient with us with this issue.
In order to process your return as quickly as possible, please be sure to send your return via a traceable method to the correct address.
Please return all products to:
Party Depot Inc
7907 Yarnwood Ct, Springfield VA 22153
(Phone) 703-455-8300 | (fax) 571-425-4975
Party Depot reserves the right to decline returns for anything that goes against our policies.